eb777 Terms and Conditions — Read, Understand, Play

1. General Provisions

eb777 (hereinafter referred to as the "Platform", "we" or "us") provides an online betting and casino service for users in Bangladesh. This terms and conditions document forms a legally binding agreement between the user and the eb777 platform.

These terms may be available in both English and Bengali. In the event of any interpretive dispute, the Bengali version shall take precedence. These terms and conditions apply to any matter arising from use of our platform.

All products, services, promotions and bonus offers from eb777 are governed by these terms. Additional terms specific to a particular promotion may also apply and will serve as a supplement to the general terms.

2. Eligibility and Age Limit

The following conditions must be met to create an account and use the services on eb777:

• You must be at least 21 years of age.
• You have the legal capacity and willingness to enter into this agreement.
• You are operating the account in your own name and using your own funds.
• You are not accessing the platform from a country or region where online gaming is explicitly prohibited.
• You are not registered on any voluntary self-exclusion list.

If a minor is found to have registered, eb777 will immediately close the relevant account and all deposited funds and winnings will be forfeited.

3. Account Registration

3.1 Single Account Policy

Only one account is permitted per individual, family, household address or device. If the same person creates multiple accounts — regardless of the name, email or identity used — this will be treated as a serious violation of eb777's policy. In such cases all accounts will be closed and all funds may be forfeited.

3.2 Accuracy of Information

All information provided at the time of registration must be completely truthful, accurate and up to date. eb777 reserves the right to cancel an account at any time if it is registered using false information.

3.3 Verification Process (KYC)

eb777 may verify a user's identity at any time. For this purpose, a National ID card (NID), birth registration certificate, passport or other government-approved documents may be requested. We reserve the right to hold withdrawals until verification is complete.

4. Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with any third party.

• If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately.
• Use a strong password and change it regularly.
• Log out securely after each session, especially when using a shared device.
• You are responsible for all activities carried out from your account.

eb777 will never ask for your password by email or message. If you receive any such message, it may be fraudulent — contact our support immediately.

5. Deposits and Withdrawals

5.1 Deposits

Funds can be deposited on eb777 via bKash, Nagad, Rocket and direct bank transfer. The minimum deposit amount is ৳100 (one hundred taka) for each method.

• Deposited funds will only be accepted from a payment method registered in your own name.
• Use of third-party payment methods is strictly prohibited.
• Deposit transactions are generally processed instantly.

5.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). Approved withdrawals are generally processed within 1 hour.

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be partially restricted while an active bonus wagering requirement is pending.
• eb777 may hold a withdrawal for review if unusual activity is suspected.

6. Bonuses and Promotions

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To claim this bonus, the following conditions must be met:

• The bonus amount must be wagered 15 times (15x).
• The welcome bonus applies only once per account.
• The bonus balance cannot be withdrawn directly — it is only withdrawable after the wagering requirement has been met.
• Withdrawing while a bonus is active may result in the bonus being cancelled.

6.2 General Bonus Terms

• Specific terms apply to all bonuses and promotions, which are stated alongside the offer.
• eb777 reserves the right to modify or cancel any bonus offer at any time.
• Multiple bonuses may not apply at the same time — please check the specific terms of the offer.
• Misuse or fraudulent use of bonuses is subject to penalties.
• Special bonus benefits may apply for VIP members.

6.3 VIP Program

eb777's VIP program has three tiers — Bronze, Silver and Gold. Bronze members receive up to 0.3% weekly cashback, Silver members up to 0.5%, and Gold members up to 0.8%. Progression to a higher tier depends on consistent active gaming activity.

7. Betting and Gaming Rules

All games available on eb777 — sports betting, live casino, slots and others — are governed by the following general rules:

• Game outcomes are determined by a certified Random Number Generator (RNG).
• If a game is left incomplete due to a technical fault, the funds for the relevant bet may be refunded.
• If a bet is voided due to an internet disconnection, a decision will be made based on the server log.
• For sports betting, results are determined in accordance with the decisions of recognised international sports authorities.
• Minimum and maximum bet limits are set separately for each game.
• eb777 reserves the right to accept or refuse any bet.

If you have an objection to the outcome of any game, you must notify the support team within 72 hours of the game being completed.

8. Prohibited Activities

The following activities are strictly prohibited on the eb777 platform:

• Claiming bonuses through fraudulent means (bonus abuse / arbitrage).
• Creating or operating multiple accounts.
• Using illegal software, bots or automated scripts.
• Using the platform for money laundering or illegal financial activities.
• Attempting unauthorised access to another user's account.
• Attempting to hack or find vulnerabilities in the platform's systems.
• Using a third-party payment method other than your own.
• Using the platform's services for harmful or unlawful purposes.

9. Responsible Gaming

eb777 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should never have a negative impact on your financial or personal life.

• We offer users the ability to set their own deposit limits, loss limits and session limits.
• If you feel that gaming is causing problems in your life, please contact us — we can provide a temporary or permanent self-exclusion facility.
• We are always active in keeping minors away from gaming.
• Seeking professional help is recommended in cases of problem gambling.

For more details, visit our Responsible Gaming page.

10. Privacy and Data Protection

Protecting your personal information is very important to us. eb777 uses SSL encryption technology to keep all data secure.

• Your personal information is used only for providing services, security verification and meeting legal obligations.
• Your information is not sold or shared with any third party.
• We are legally obligated to provide relevant information in response to valid requests from legal authorities.

For our full privacy policy, see our Privacy Policy page.

11. Intellectual Property

All content on the eb777 website and app — logos, designs, text, graphics, software and other materials — is protected under eb777's intellectual property rights.

• Copying, distributing, modifying or republishing any content without prior written permission from eb777 is prohibited.
• Limited use for personal, non-commercial purposes is permitted.
• The intellectual property rights of content from third-party game software providers (Pragmatic Play, JILI, PG Soft, Spribe, etc.) belong to their respective owners.

12. Changes to Terms

eb777 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be published on the website before any changes take effect.

• In the case of significant changes, registered users may be notified by email.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• The date of the latest update will be shown at the top of the page.

You are advised to check this page regularly.

13. Account Closure

13.1 Closure at the User's Request

You may request to close your account at any time via our live chat or email. All valid withdrawals will be processed before the account is closed.

13.2 Closure by eb777

eb777 may suspend or close an account without prior notice in the following circumstances:

• In the event of a breach of any provision of these terms.
• If fraudulent or illegal activity is suspected.
• If registration was completed using false information.
• If money laundering is suspected.
• Upon instruction from a law enforcement agency.

14. Dispute Resolution

Any dispute between eb777 and a user will first be attempted to be resolved through direct discussion.

• If you have a complaint, please first let us know via our 24/7 live chat or email.
• We will aim to respond within 7 business days of receiving a complaint.
• For complex matters, resolution may take longer.
• If a resolution cannot be reached through discussion, both parties may seek mediation.

eb777's final decision will be considered binding in all gaming-related disputes.

15. Limitation of Liability

eb777 accepts no liability for the following:

• Loss caused by internet connection disruption.
• Loss caused by issues with the user's own device or software.
• Loss resulting from unauthorized third-party access to an account.
• Short-term service disruption due to unexpected technical errors.

However, in the case of direct financial loss to a user caused by a confirmed technical error, eb777 will consider appropriate compensation.

16. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: 24/7 Bengali live chat support — click the chat icon on the platform.
• Email: [email protected]

Our support team is always ready to answer all questions in Bengali.